If you own or manage a company and you are planning on becoming ISO 9001 certified, you have two choices. One is to undertake the process on your own, and it can, in fact, be done. There have been many successful companies that are certified that have done it on their own.
Your second option is to enlist the services of an ISO 9001 consultant to assist and guide you as you work towards having your company certified.
There can be no denying the fact that employing the services of a professional consultant is proven to expedite the process, but the problem for you may be the cost. That is, if it is worth it because while it may move things along and help you avoid some of the bumps in the road during the process, do the benefits outweigh the cost of the service?
The simple answer here is yes, and the reason for that is the certification process is far more complicated and involved in ways that you may not have anticipated. An experienced consultant with a proven track record of helping managers and owners move through this process will be able to offer their experience.
For instance, right off the top, you may be underestimating the role that your employees will be playing in the grand scheme of things as you move toward certification. You see, employees, in general, tend to reject changes in operational procedure.
Also, it’s not uncommon for employees of the company going through the certification process construed as a potential threat their job. And for some, their worries may be justified.
Qualified ISO 9001 Consultants can show you how to present the prospect to your employees in a way that will motivate and empower them. To bring them on-board so to speak, and make them a part of the process starting from day one.
Experienced ISO 9001 Consultants know where the sticking points are regarding the processes as it pertains to ISO 9001, so you don’t have to find out about them the hard way.
The major part of the process of course also centers on quality control, but there’s more to it than just producing a better product. This is because to be certified you will be required to have a reliable quality control tracking system in place.
So here again you will have an experienced professional to assist you in determining the best system for your business genre and that for sure can only help to expedite the process.
In many cases, and yours may be one of them, it may be that a company is being required by a client to be certified before they will do business with them. Now this is fine, but it does bring with it certain problems that revolve around the rigidity of adapting ISO 9001 consultants to fit one particular client’s requirements. The fact is that there are several ISO management standards for a broad range of business applications and a consultant can help you to identify and implement any of them that may benefit you.